I am writing to thank you all on an outstanding effort regarding the supply and exceptionally competitive pricing of our fixtures and fittings for our recent bathroom renovation.

My partner Leanne and I were moved by your commitment to customer service going above and beyond any level of expectation we had while always treating us with respect and courtesy. Your professionalism extended to the customer service we received in your showroom, to walking us through our product selection, to the delivery personnel at the other end were all excellent. We feel society is often too quick to criticize, and too lax in giving credit where it is rightly due. Your attitude and performance has motivated us to tip the balance.

We have no hesitation in recommending your business to friends and family and we look forward to calling on you again when we renovate our kitchen.

Yours with the highest respect and regard.